How to Fix Norton Identity Safe Vault – Network Connection Error?

With the advancement of technology, the risk in the safety of browsing is increasing in every alternative day. The hackers are well equipped with new technique of hacking- you’re important files especially bank details and in return may ask for big money. Norton understands your needs and problem thus came up with such a product name Norton Identity Safe Online Vault.

Norton Identity Safe Online Vault is a password manager that assists the users in managing the frequently used websites. And if you’re thinking about becoming a member of Norton Identity Safe Online Vault then all you need to have is a Norton Account. Norton My Account is directly linked to Norton Identity Safe Online Vault.

There are some solutions for the Norton setup– Identity Vault-network connection error. They are-

  • To Check Norton Identity Vault access from web browser.

The Steps are –

  1. Open the Norton website Norton.com/Setup.

Please note- If you have already downloaded the Norton Identity Safe Online vault from The Norton website, then straight away follow the next step.

  1. Login into Norton Identity Safe website with the correct email id and password.
  2. Fill up the online vault password, in the Open your vault display screen. Then click on the button Open Vault.

Please note- If you still face trouble then you need to follow next step.

  • You need to turn off Network Cost Awareness.

The Steps are –

  1. Open Norton setup product to make change.
  2. Select Settings option.
  3. Click on Firewall, after selecting Detailed Settings.
  4. Opening of the General Settings page, move the slider to off, which is next to Network Cost Awareness.
  5. Select Apply, followed by the Close option.

Please note- If you still face trouble then you need to follow next step.

  • Temporarily Log-out from Norton Identity Safe Vault.

The Steps are –     

  1. You need to Log-out from the Norton setup– Identity Safe Vault from all the devices.
  2. Restart your PC
  3. Log-in into the Norton Identity Safe Online Vault again from your PC.

Please note- If you receive error message like “Your Norton account is temporarily locked due to, too many failed login attempts…” then don’t try to log-in into the Norton Identity Safe Online Vault for one hour, from any of the devices.

If you still face trouble then you need to follow next step.

  • You need to download and run the Norton Remove and Reinstall tool.

The Steps are –

  1. Download the Norton Remove and Reinstall tool.

Please note- If you have Norton Family Security application installed in your system then you need to uninstall it before running this Norton Remove and reinstall tool.

You need to save the downloaded file to the desktop- home screen. But in some browsers, the downloaded file gets automatically saved as default in desktop’s home screen.

  1. To open the downloaded file in your system, press Ctrl +J key from the keyboard.
  2. You need to double click on the NRnR icon.
  3. Do read and agree on the license agreement, by pressing Agree option.
  4. Select Remove and Reinstall tool.

Please note- If your Norton product is from the service provider then you need to remove it by pressing on the Remove button.

  1. Select Continue or Remove, to proceed next
  2. Select Restart Now option.

Please note- After the System gets restart, follow the instructions as instructed for re-installation of Norton Product.

If you face any issues related to Norton Identity Safe Vault- network connection then feel free to contact Norton Customer Service Number to get technical support from the experts.

Maria Williams is a renowned technical writer. She has been keeping a strict vigil over the updates and errors of various anti-virus and security software. Through her blogs and articles, she strives to deliver the precise and useful information to the users that further help them in troubleshooting or fixing the minor or major issues.

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